5+ hour, 24+ min ago  (854+ words) Download our new guide! Learn how to apply AI in Customer Communications for Telecommunications to improve response times, personalization, and service efficiency. Average resolution times stretch from hours to days, not because agents lack skill, but because they're navigating fragmented…...

3+ week, 2+ day ago  (640+ words) Download our new guide! 5. 9% WER outperforms leading real-time voice AI transcription provider We're rolling out Fluent, a new multilingual speech-to-text model now available on the Bland platform. Fluent represents our latest investment in transcription infrastructure and is purpose-built for the…...

1+ mon, 4+ week ago  (264+ words) Missed calls means missed care. Our voice AI agents handle transportation reservations, health plan eligibility questions, and ride status with the care your members deserve. Go live in 30 days and never miss a call again! Replace your robotic IVR with…...

3+ mon, 2+ week ago  (1637+ words) Optimize your inbound call routing with an automated system. Improve customer efficiency by linking IVR rules to specific agent skills. Bland AI's conversational AI turns call data and routing logic into clear actions that send callers to the right agent…...